Shipping policy

1.DELIVERY TIMELINE

・Domestic Customer (In-Japan Customer)

In the case of regular products, we usually ship within 2 business days upon your order as follow. However, the shipping time may vary depending on the timing of payment. Please check the following. Please refer to Yamato Transport for the number of days required for delivery.

・Oversea Customer

If you are an overseas customer using WorldShippingBiz, please check the help page of WorldShippingBiz for further details.

・Pre-order products: Please check each product page for pre-order products. 

2.SHIPPING SCHEDULE

Products may or may not be shipped on the same day, depending on the time of day you place your order. Orders placed before 11:00 a.m. on the order date will be shipped on the same day, while orders placed after that time will be shipped on the next business day. Orders placed on Saturdays, Sundays, and holidays will be shipped the next business day.

3.SHIPPING FEE

Customers in Japan:

・Consumption tax (10%)
・Delivery fee: 880 JPY (tax included)
・Convenience store transaction fee (for KOMOJU payment): 190 JPY
・Bank transfer fee (for KOMOJU bank transfer payment): Depends on the bank in use

Overseas customers:

・Shipping fee: Shipping fee varies depending on the customer's address, please contact WorldShippingBiz for further details.

・Payment processing fee and Custom charge.
If you use WorldShippingBiz, 10% processing fee will be applied on the total purchase price and shipping cost. For more information, please contact WordShippingBiz for further details.