We do not accept returns of merchandise for any customer's own reason. If you have any questions about the product specifications or color, please contact us before purchasing.
In case you received faulty product：
Please make sure to check for any discrepancies between the contents of your order and the items you ordered, and that there are no defects in the items. If you wish to return your item after you find a discrepancy between your order and the item you ordered, or if you wish to return the item after finding a defective part, please contact us within 5 days of receipt of the item by email or by using the contact form.
The conditions for returning an item are as follows:
・Within 5 days of receipt of the item (unless otherwise stipulated by the manufacturer's warranty or law for products with problems or defects)
・Trying on clothing indoors only
・The item must be complete with delivery note, wrapping paper, box, tags and accessories (please note that we cannot accept returns or exchanges if the tags or accessories are detached from the item).
・If there is no significant change in the condition of the product or its exterior.
- REFUND POLICY
Credit cards, Amazon Pay, Shop Pay and Paypal :
The refund will be made to your payment account after we inspect the returned items. Please note that it may take some time for the refund status to be reflected depending on the payment service you are using.
Convenience store payments (Domestic Customer Only):
Refund will be made to the bank account.
- GOVERNING LAW
All transaction made through this website shall be governed exclusively by and construed in accordance with the laws of Japan.
We and customer agree that any dispute arising from and/or in connection with this Agreement shall be finally settled by arbitration in Tokyo, in accordance with the Commercial Arbitration Rules of The Japan Commercial Arbitration Association.