KLEINSTEIN CO., LTD.
DIRECTOR OF BUSINESS OPERATION
REGISTERED LEGAL ADDRESS
Gran Casa Minamiaoyama 2F, 4-17-33 Minami Aoyama, Minato-ku, Tokyo 107-0062
Customers in Japan:
・Consumption tax (10%)
・Delivery fee: 880 JPY (tax included)
・Convenience store transaction fee (for KOMOJU payment): 190 JPY
・Bank transfer fee (for KOMOJU bank transfer payment): Depends on the bank in use
・Shipping fee: Shipping fee varies depending on the customer's address, please contact WorldShippingBiz for further details.
・Payment processing fee and Custom charge.
If you use WorldShippingBiz, 10% processing fee will be applied on the total purchase price and shipping cost. For more information, please contact WordShippingBiz for further details.
・General Case: We usually ship within 2 to 3 business days. However, the shipping timing may vary depending on the timing of payment completion. For more details, please visit our Shipping Policy. (Except for pre-ordered products, out-of-stock products, and when there is a problem with the order details.)
・In the case of convenience store payment (In Japan order): The product will be shipped after the payment is received. Depending on the timing of your payment, your order may not be shipped on the same day. If you wish for prompt delivery, please complete the payment at the convenience store on the day you place the order.
As a general rule, we only sell products that are marked as being in stock on the website.
We will contact you via e-mail when the product you ordered is out of stock.
We accept the following payment methods:
- Credit Card
- Amazon Pay
- Google Pay
- Shop Pay
- Convenience Store Payment (Domestic customer only)
Please visit our Refund Policy.
All commercial transaction made through this website shall be governed exclusively by and construed in accordance with the laws of Japan.
We and customer agree that any dispute arising from and/or in connection with this Agreement shall be finally settled by arbitration in Tokyo, in accordance with the Commercial Arbitration Rules of The Japan Commercial Arbitration Association.